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Exceeding Customer Expectations
Written by:
Brad Worthley
Narrated by:
Brad Worthley
Unabridged Audiobook
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Book
Narrator
Release Date
January 2008
Duration
1 hour 6 minutes
Summary
Businesses can longer have the goal of meeting the customer's expectations; the goal today must be to exceed them. What does that look like from the customer's perspective? Brad will entertain you with great stories and hilarious examples of businesses that step out of the box and find ways to wow the customer. You will walk away with actionable information with which to make changes yourself. Targeted to anyone, from any industry, at any level.
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Brad Worthley
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