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Dealing with Difficult Customers


Unabridged Audiobook

Ratings
Book
Narrator
Release Date
January 2018
Duration
4 hours 51 minutes
Summary
Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts, and special attention. That will cost you time and money, and perhaps worse, do little or nothing to solve the root problem.

Dealing with Difficult Customers will show you:
• How to stop using gimmicks and trick promotions to encourage repeat business and the alternatives that will keep your customers salivating for more.
• How "Hungry Hippos" and "Problem Children" are sapping your employees time and energy and what to do about them.
• The behaviors that turn great customers into dissatisfied critics and how to change them.
Dealing with Difficult Customers
This title is due for release on January 30, 2018.

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Dealing with Difficult Customers
This title is due for release on January 30, 2018
We'll send you an email as soon as it is available!

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Log in to add this title in your wishlist
Dealing with Difficult Customers
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Dealing with Difficult Customers

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