Dealing with Difficult Customers

Unabridged Audiobook

Date: January 2018

Duration: 4 hours 51 minutes

Summary:

Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts, and special attention. That will cost you time and money, and perhaps worse, do little or nothing to solve the root problem.

Dealing with Difficult Customers will show you:
• How to stop using gimmicks and trick promotions to encourage repeat business and the alternatives that will keep your customers salivating for more.
• How "Hungry Hippos" and "Problem Children" are sapping your employees time and energy and what to do about them.
• The behaviors that turn great customers into dissatisfied critics and how to change them.

Genres:

Dealing with Difficult Customers

by Noah Fleming and Shawn Veltman

has successfully been added to your shopping cart

Dealing with Difficult Customers, Noah Fleming and Shawn Veltman
Dealing with Difficult Customers, Noah Fleming and Shawn Veltman
This title is due for release on January 30, 2018.

Enter your email below to be notified as soon as it is available!

By clicking "Notify Me" you consent to receiving electronic marketing communications from Audiobooks.com. You will be able to unsubscribe at any time.

Already a member? Log In to add this title to your wishlist.
Dealing with Difficult Customers, Noah Fleming and Shawn Veltman
This title is due for release on January 30, 2018
We'll send you an email as soon as it is available!

Already a member?
Log in to add this title in your wishlist
Dealing with Difficult Customers, Noah Fleming and Shawn Veltman
Please Log in and add this title to your wishlist.
Dealing with Difficult Customers, Noah Fleming and Shawn Veltman

We will send you an email as soon as this title is available.