Ronald Heifetz is a cofounder of the international leadership and consulting practice Cambridge Leadership Associates (CLA) and the founding director of the Center for Public Leadership at the Harvard Kennedy School. He is renowned worldwide for his innovative work on the practice and teaching of leadership.
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When change requires you to challenge people's familiar reality, it can be difficult, dangerous work. Whatever the context-whether in the private or the public sector-many will feel threatened as you push though major changes. But as a leader, you need to... SEE MORE