Grievers live on the other side of an invisible and seemingly uncrossable canyon, separated from where their previous life with us, their friends and family, has always been. If we’re to help a grieving friend, we must learn to be a bridge over to where they now reside, by saying compassionate condolences. It's simple to learn how to do this once we understand why most popular condolences are of the burn-the-bridge variety. So, why do we say them? And why do so many of our condolences hurt instead of help? Get answers to these and other questions in Condolences Pocket Guide—the definitive book on how to help a grieving friend.