Unabridged Audiobook
I have a real impresion that I'm listening to a robot. I hate that feeling. Like I'm on hold.
I found the 2nd half of the book more interesting and applicable to different business situations. I hoped this book would provide more coaching tactics. I didn't find this book extra useful. Narrator was monotonous and not engaging.
Very informative and interesting book on the effects of our conversation style.
I liked it.
Book is a great learning tool to better understand how the brain plays into our communication.
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