Great tips for having challenging and honest conversations in business and personal relationships.
Not the best audiobook, but worth renting. If you have an anti-social personality, this could help you.
The content in this book is good - good points and very thought provoking. However, there are many "steps" and also "principles" to the process of fierce conversations. I kept forgetting which step we were on. If I was reading this, I would have been flipping the pages back and forth to refresh my memory. However, listening to it was more difficult.
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