1951, Devon. Connie's job at the Tivoli cinema provides an escape from her alcoholic father, Frank. There she meets and falls in love with projectionist Charlie.
After a whirlwind romance, he splices his proposal into her favourite film, Casablanca, and for the first time, Connie dares to dream of a life beyond the one she's settled for.
Charlie promises her a happy ending, but for Connie, fate has a different plan.
1996. Seeking fulfilment after his divorce, Eddie takes on the now dilapidated Tivoli cinema, a once-shining gem in Devon. He finds an abandoned film reel with a note:
I'm sorry.
The film reveals the final frames of Casablanca, with a marriage proposal to someone called Connie Harris . . .