High Stakes Communications: 5 Essentials to Staying in Control in Tough Conversations
Publisher: Blackstone Audiobooks
Date: January 2013
Duration: 0 hours 58 minutes
Knowing how to lead difficult people in crucialconversations to improved relationships is an essential skill. In this audioprogram, you will learn proven tactics and strategies to assist you inanticipating problem people, stopping tensions from boiling over, retaining theupper hand in a conflict, stopping power plays, and helping those withcommunication issues to avoid communication breakdowns. During this programlearn
how to instantly read people and situations;how to handle difficult people and their emotional storms;how to build your power when someone pulls a power play;how to prepare for a conflict and steer a conversation;how to overcome barriers with people who are resistant to change;the five best ways to handle conflict when it happens.These strategies will make a difference in every area of your life asyou develop techniques to easily and rapidly handle person-to-person issues.Let psychologist Larry Iverson help you gain a leadership edge and stay incontrol by applying the principles of HighStakes Communications.