How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way

Unabridged Audiobook

Written By: Tom Smith, Roger Connors

Narrated By: Lloyd James

Publisher: Tantor Media

Date: August 2009

Duration: 9 hours 56 minutes


The authors of the bestsellers The Oz Principle and Journey to the Emerald City present the third book in their accountability trilogy, in which they clearly explain how to hold others accountable for results utilizing their patented model of communicating expectations, along with a number of other practical tools that are easily remembered and applied.