How To Win Customers And Keep Them For Life: An Action-Ready Blueprint for Achieving the Winner's Edge!

Abridged Audiobook

Written By: Michael LeBoeuf

Narrated By: Michael LeBoeuf

Publisher: Simon & Schuster

Date: March 1997

Duration: 1 hours 31 minutes

Summary:

From Michael LeBoeuf, the bestselling author of Working Smart and the audio programs Working Smarter, Imagineering and The Perfect Business, comes How To Win Customers and Keep Them For Life -- the ultimate guide to building a successful business through customer satisfaction.



The success of any business depends on knowing the answers to these important questions:



Why do some people buy once...and never return?
Why do some people become strong, steady customers?
How do you turn an angry or complaining customer into a happy and satisfied one?
What are the five best ways to keep customers coming back?



How To Win Customers and Keep Them For Life is a hard-hitting, action-ready rewards-and-incentives program fro creating a winning sales team. Created by one of the nation's foremost business consultants, this practical, no-nonsense guide tells you everything you need to know about successful selling -- and most important of all -- how to win customers for life.

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