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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together

Abridged Audiobook

Written By: Daniel T. Jones, James P. Womack

Narrated By: James P. Womack

Publisher: Simon & Schuster

Date: October 2005

Duration: 4 hours 30 minutes

Summary:

A massive disconnect exists between consumers and providers today. Consumers have a greater selection of higher quality goods to choose from and can obtain these items from growing number of sources. So why aren't consumers any happier? Because everything surrounding the process of obtaining and using all these products causes us frustration and disappointment.
In their bestselling business classic Lean Thinking, James Womack and Daniel Jones introduced the world to the principles of lean production. In Lean Solutions, the authors establish the groundbreaking principles of lean consumption, showing companies how to eliminate inefficiency during consumption.
The problem is neither that companies don't care nor that the people trying to fix our broken products are inept. Rather, it's that few companies today seeconsumption as a process a series of linked goods and services, all of which must occur seamlessly for the consumer to be satisfied. In this landmark new audiobook, the authors deconstruct this broken producer-consumer model and show businesses how to repair it.

Genres:

  • TroyT

    This is a great book to listen to for a short review of LEAN concepts and is just a bit dated because of many of the companies referenced. This should not be your first exposure to LEAN or to James Womack...you may be disappointed. I found the content useful and refreshing but perhaps not as good as other books on the subject. Still, the author has a great wealth of knowledge so why not tap it by listening for yourself?

  • Jason Woodard

    If you are looking for practical advice on implementing lean, this isn't the right book. Womack has others for that. If you are interested in hearing about how companies can improve in the area of customer relations, from a lean viewpoint, this is the book for you. Its also a good book for simply hearing and thinking about lean from a philosophical standpoint.

  • Anonymous

    Too generic. Didn't get any new insights into this topic after the first 2 CDs so I stopped.

Lean Solutions: How Companies and Customers Can Create Value and Wealth Together

by Daniel T. Jones, James P. Womack

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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together, Daniel T. Jones, James P. Womack