Since he was disfigured in a fire sixteen years ago, recluse Louis Malone has remained hidden from the prying eyes of his neighbors in the small town of Waverly.

Across town, Iris Shula, a lonely and unlovely nurse, knows at thirty-seven it is unlikely that her Prince Charming will ever appear. But Iris is about to learn how wrong she is.

When Louis accidentally falls out of his second-story window, these two kindred souls are brought together. What unfolds is a most unlikely love story. One that will make you laugh and that will break—and remake—your heart.