Never Split the Difference: Negotiating As If Your Life Depended On It

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Book Rating (794)

Narrator Rating (118)

Written By: Chris Voss, Tahl Raz

Narrated By: Michael Kramer

Date: May 2016

Duration: 8 hours 8 minutes


A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.

Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.


  • William S.

    Awesome book! Narration was excellent!

    3 of 3 people found this review helpful.

  • leonard f

    Love the book. I took soooo many notes. It'll improve your dialogue with co workers, loved ones and friends.

    3 of 3 people found this review helpful.

  • Anonymous

    very useful a practical advice with great examples, but I do believe some of the takeaways could have been narrowed down and given more attention. Narrator also made the author sound overly cocky and confident.

    2 of 2 people found this review helpful.

  • Erik E

    Best negotiation book I ever read so many great tips that you can start using direct

    2 of 2 people found this review helpful.

  • Robert K.

    A book I didn't know I needed (a black swan you could say). Tons of gold nuggets in this one and most came unexpected from my initial expectations going into the book. highly recommended.

    1 of 1 people found this review helpful.

  • Nelson B.

    awesome insight to negotiation

    1 of 1 people found this review helpful.

  • Corina A.

    Such great advice that I actually ordered the book to have a hard copy!

    1 of 1 people found this review helpful.

  • Justin A

    This is one of the best books on business, negotiations, emotional intelligence, and productive dialogue that I've ever read/listened to. What's so encouraging, is that the principles were born, tested, refined & proven in real life situations, by real, working professional people. (As opposed to an academic theory born in a classroom.) There is lots of practical advice on what drives peoples behaviors, and how to get inside their decision making progress to achieve a positive outcome. It's full of several real-world examples, some gut-wrenching, and some downright hilarious. Not only is the content excellent, but the book is written & arranged very well. I generally prefer to hear the writer narrate the book, but in this case the narrator is PERFECT for this book. (Especially for the late night, FM D.J. voice.) Not only is the content great, but the book is wonderfully entertaining as well. It is very easy to listen to multiple times over, and will be one of the best business books for quite a long time. I can't recommend this book enough.

    1 of 1 people found this review helpful.

  • Kory R.

    Loved this book and content. Listened to it in a week.

  • Ross D.

    Legit the closer bible monthly ritual to read

  • Frank N.

    fantastic book!

  • Chuck H.

    Great information. I'll listen to this one several times.

  • Erin H.

    super interesting read

  • Marcos C.

    Easy to follow, easy to remember, easy to implement.

  • Perry R.

    Easy to understand and implement. I began using these methods and have immediately seen a difference in my results from the various interactions I encounter daily.

  • J Carlos S.

    Practical tools, the narrator is outstanding

  • Terrance H.

    This book is absolutely amazing. I love how the hostage negotiations tactics can be applied to your everyday life.

  • Christine K.

    I’m not sure if it is the narrator or the author I find so annoying, but the whole thing feels pompous. I was so interested in the point of view and overarching topic that I toughed it out anyway. Unfortunately, I didn’t hear much that was new. I was very distracted by how much this guy reminded me of a first year grad student, all puffed up and overly sure of himself.

  • Lisa M.

    Great listen, Kept me engaged in the book. I have already used the tips in a negotiation that went well.

  • Melissa P.

    very informative

  • John R.

    I'm going for round 2 with this book. Really good and insightful book

  • Mason

    Many practical and valuable tactics!

  • Adam W.

    Wow... seriously amazing advice, tips, and strategies for negotiating, sales, customer service, and just general relationships.

  • Cdg

    Enjoyed the thoroughly, it was an awesome book even with monotone narration

  • Juan R.

    the one chris narrates was better for me

  • Debbie A.

    This was a really interesting book.

  • Peter G.

    Incredible book. I've seen results immediately.

  • Rafael S.

    really good behind the curtains of negotiations narration was amazing

  • Anonymous

    Very applicable book. No fluff, it teaches a skill you can start using right away. Very interesting as well.

  • Brandon P.

    Amazing book with immediate real-world actualized gains.

  • James Lincoln

    Straight forward and great examples.

  • Connor Q.

    This is a book you need to read or listen to 2 or three times. Take notes

  • Brandon D.

    Amazing insight into the art of negotiating. It is polished and easy to follow along. This is a top 5 business book for me.

  • Olga K.

    Really great book: easy to follow with very intriguing life examples. Get ready to start Mirroring!

  • Lucia A.

    This is the third book I've read on the topic of negotiating and this one is blows the others out of the water. Love that the author has years of negotiations experience with the FBI, his stories, his lessons learned, and how he brought his knowledge to apply to business and personal negotiations. These are secrets to how to really influence, not just negotiate. Highly recommend it and if you are younger, wow, you have stumbled across a huge secret that will help you succeed through life.

  • Justin M

    Great book and narration. It provides a number of techniques you can use in any situation to improve your negotiation effectiveness.

  • Jennifer R

    Exciting, informative, and packed with great tips and skills for negotiating and sales. Definitely one of my all time favorite books. A must read for anyone in business!

  • Carrie P

    Incredibly great book!

  • Andrius Bendikas

    Interesting and informative book. My takeaways: Listen Ask questions (especially how and what) Use anchoring even if it is ridiculous Don't compromise Look for the black swans - critical information that is left untold Talk in terms of whats valuable to the client, it is not necessirily the price Don't just listen. Guide the conversation your way and with the right questions.

  • Michael DeLaCerda

    Well written and the narrator's audio was superb. One of the best quotes I've ever heard on preparation: "Under pressure situations one never rises to the occasion, but always fall to their highest level of preparation." Awesome! Highly recommend this book.

  • Alex Benyo

    Great tool for understanding the science and emotional forces behind proper negotiations. Perfect balance of tactical and philosophical skills for winning at the table.

  • Michael Punch

    One of the best sales and people's book I've ever heard!!!

Never Split the Difference: Negotiating As If Your Life Depended On It

by Chris Voss, Tahl Raz

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Never Split the Difference: Negotiating As If Your Life Depended On It, Chris Voss, Tahl Raz
Never Split the Difference: Negotiating As If Your Life Depended On It, Chris Voss, Tahl Raz
This title is due for release on May 17, 2016.

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Never Split the Difference: Negotiating As If Your Life Depended On It, Chris Voss, Tahl Raz
This title is due for release on May 17, 2016
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Never Split the Difference: Negotiating As If Your Life Depended On It, Chris Voss, Tahl Raz
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