QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life

Unabridged Audiobook

Written By: John G. Miller

Narrated By: John G. Miller

Publisher: Penguin Audio

Date: June 2015

Duration: 1 hours 42 minutes


Introduction: What Ever Happened to…

1. A Picture of Personal Accountability
2. Making Better Choices
3. QBQ! The Question Behind the Question
4. Don’t Ask "Why?"
5. The Victim
6. "Why Is This Happening to Me?"
7. "Why Do We Have to Go Through All This Change?"
8. "Why Don’t They Communicate Better?"
9. Don’t Ask "When?"
10. Procrastination: The Friend of Failure
11. "When Will We Get More Tools and Better Systems?"
12. "When Are We Going to Hear Something New?"
13. Don’t Ask "Who?"
14. A Poor Sailor Blames the Wind
15. Silos
16. Beat the Ref
17. "Who Dropped the Ball?"
18. Ownership
19. The Foundation of Teamwork
20. Making Accountability Personal: All QBQs Contain an "I"
21. I Can Only Change Me
22. "He Didn’t, I Did"
23. "When Will Others Walk Their Talk?"
24. An Integrity Test
25. The Power of One
26. A QBQ Twist
27. Will the Real Role Models Please Stand Up!
28. Practicing Personal Accountability: All QBQs Focus on Action
29. The Risk of Doing Nothing
30. "Thanks for Shopping at the Home Depot!"
31. Leaders at All Levels
32. The Cornerstone of Leadership
33. Accountability and Boundaries
34. A Great List of Lousy Questions
35. The Spirit of the QBQ
36. Wisdom
37. We Buy Too Many Books
38. A Final Picture
39. The Motor of Learning

Getting More OUt of the QBQ


  • Derek Gray

    Derek Gray I had the privilege to read this book and it is great bring to realization the many key points in life and how we can make are personal misery dissipate b taking responsibility or accountability for what we do or can do

    1 of 1 people found this review helpful.

  • sally payano

    Thanks to my teacher ms. Grande that recommend ne this great book I will be a better human being. I LOVE IT:)

  • thyme2009

    I found this to be a worthwhile book. It motivated me to take greater personal responsibility but to also know when I'm not responsible.

  • Anonymous

    Great book for both personal and professional reasons. Personally, I have problems getting more details and asking further questions. This book helped me dig a little deeper and opened my eyes to the possibilities.

  • Diane

    I really enjoyed this short like book on personal accountability. . . I found that at times, I was the good examples being used . . . but on bad days, I wanted someone else to pitch in and do a little more. . . All in all I think it is just a reminder that we can usually find a positive spin on our situation if we look at it just right.

  • Richard Zdanis

    I wish this book would have spent more time on examples and on detail. It was too short to make a real impact on me. Don't misunderstand.....short and to the point is good, but not when it hurts the real content being discussed. Too short and not enough detail.

  • Anonymous

    This book is a light business listen at best. The author's focus is largely common sense. While everyone needs a reminder to take more personal accountability, I would not have wasted the week it took to receive this book and wait for my next selection for two hours of pleasant prompting to stop saying, "why don't others do X?" and start saying "what can I do differently?"

  • James Callopy

    Great information, it has the feel of an essay instead of a book. This will go by quickly, some "chapters" are only a few minutes long.