Dr. Kerry Johnson is an International speaker and coach, and the bestselling author of 7 books, including, Peak Performance, and Behavioral Investing. In this audio book, he will make your telephone a profit center.

Some of the skills you'll learn are:
the 3 best closes to use on the phone
how to book appointments
what to say when someone says 'I'm not interested
how to avoid telephone tag
how to get your calls returned
how to beat 'call reluctance.
Includes a detailed reference guide