Today's Authors Series: Ari Weinzweig, Founder of Zingerman's
Publisher: Listen & Live Audio
Date: June 2011
Duration: 0 hours 21 minutes
Hear from Ari Weinzweig, founder of the Zingerman's wildly successful restaurants and food service companies, discuss its humble beginnings in Ann Arbor, Michigan, its principles on customer service, handling customer complaints, measuring service, and hiring tips.