Youtility: Why Smart Marketing Is about Help Not Hype

Unabridged Audiobook

Written By: Jay Baer

Narrated By: Jay Baer, Marcus Sheridan

Publisher: Gildan Media

Date: June 2013

Duration: 4 hours 53 minutes


The difference between helping and selling is just two letters

If you're wondering how to make your products seem more exciting online, you're asking the wrong question. You're not competing for attention only against other similar products. You're competing against your customers' friends and family and viral videos and cute puppies. To win attention these days you must ask a different question: "How can we help?"

Jay Baer's Youtility offers a new approach that cuts through the clutter: marketing that is truly, inherently useful. If you sell something, you make a customer today, but if you genuinely help someone, you create a customer for life.

Drawing from real examples of companies who are practicing Youtility as well as his experience helping more than seven hundred brands improve their marketing strategy, Baer provides a groundbreaking plan for using information and helpfulness to transform the relationship between companies and customers.


  • Laurie Knechtel

    Great concept. Amazing how much opportunity still exists in this arena, especially among small businesses.


    Concept is great, but has more examples than how-to. Creating content for consumers is the way of the future. An educated customer is a customer for life.

Youtility: Why Smart Marketing Is about Help Not Hype

by Jay Baer

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Youtility: Why Smart Marketing Is about Help Not Hype, Jay Baer