Jack Phillips opened Masterpiece Cakeshop in 1993, where he, his wife, Debi, and their adult daughter, Lisa, continue to serve the community of Loveland, Colorado.
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Traditionally, human resources has focused on recruiting good people, preparing them for assignments, motivating them to perform, and retaining them. These functions remain essential, but to be successful in turbulent times like ours, human capital strate... SEE MORE