Jon R. Katzenbach is a founder of Katzenbach Partners, consultants in the areas of team, leadership, and workforce performance. His published works include Real Change Leaders, Teams at the Top, The Work of Teams, and Peak Performance. Mr. Katzenbach and Mr. Smith are both formerly of McKinsey & Company.
Managing people is fraught with challenges-even if you're a seasoned manager. Here's how to handle them.
If you read (or listen to) nothing else on managing people, listen to these ten articles (featuring 'Leadership That Gets Results,' by Daniel Goleman... SEE MORE