Susan Scott is the founder of Fierce, Inc., a global training company whose clients include Yahoo, Starbucks, Cisco, BP, General Dynamics, New York Life, Nestle, Four Seasons Hotels & Resorts, Lego, C.A.R.E., Best Buy, Coca-Cola, Ernst & Young. Scott is the author of Fierce Conversations: Achieving Success at Work & in Life — One Conversation at a Time. She lives in Seattle, Washington.
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Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Sc... SEE MORE