Heidi K. Gardner is a Distinguished Fellow at Harvard Law School and a former professor at Harvard Business School. Previously a McKinsey consultant and Fulbright Fellow, she is the author of Smart Collaboration: How Professionals and Their Firms Succeed by Breaking Down Silos, a Washington Post bestseller.
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Not all collaboration is smart. Make sure you do it right. Professional service firms face a serious challenge. Their clients increasingly need them to solve complex problems-everything from regulatory compliance to cybersecurity, the kinds of problems th... SEE MORE