Katherine C. Kellogg is the David J. McGrath, Jr. (1959) Professor of Management and Innovation and a Professor of Business Administration in the Work and Organization Studies Department at the MIT Sloan School of Management.
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In 2003, in the face of errors and accidents caused by medical and surgical trainees, the American Council of Graduate Medical Education mandated a reduction in resident work hours to eighty per week. Over the course of two and a half years spent observin... SEE MORE