Debra Koontz Traverso teaches crisis management and prevention as an adjunct professor at Harvard University. She is a small-business consultant serving as the small-business expert for Workingwoman.com. Her book, Outsmarting Goliath, provides strategies to help small businesses defeat larger competitors. Traverso is copresident of WriteDirections.com, a company that offers consulting and teleclasses in business and personal writing. She lives in the Washington, DC, area.
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How would you respond to embezzlement? How about allegations of sexual harassment? Or a serious accident involving a company vehicle? Debra Traverso tells you how to prepare for the surprises most likely to throw small businesses off course. She helps ... SEE MORE