Jacques Salzer has thirty-five years of research and experience in conflict management and mediation. As creator of the Cnam mediation training, he coordinates and collaborates in mediation courses all over the world.
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In a world ridden by social divisions, responsible resolution of conflicts is more timely than ever. What happens when parties are unable to negotiate an agreement together? The next move is to invite a third party to reset the negotiations, facilitate th... SEE MORE