Richard Lees is chief strategy officer for Merkle and dentsu's EMEA Customer Experience Management service line. He has over thirty years of experience applying data to solve business challenges, equipping clients to deliver targeted, personal experiences.
~~tag-text~~
As organizations around the world do their best to deliver meaningful, effective, and efficient customer experiences, many are encountering difficulty translating their actions into progress. These businesses find that, despite a plethora of initiatives, ... SEE MORE