Doug Crandall is the founding partner of Blue Rudder, a leadership development consultancy. He has led multiple units in the US Army and has spent time in operations at Amazon.com. For five years, Crandall taught courses on leadership at West Point, where he won the Excellence in Teaching Award. He is the coauthor of two other books, Hope Unseen and Leadership Lessons from West Point, which have sold over 50,000 copies worldwide.
~~tag-text~~
What if some of the most powerful words in your organization were 'I'm not sure,' 'I need help,' and 'I have a new idea'? Imagine the potential for innovation, connection, and results if your employees felt courageous enough to say anything to you. W... SEE MORE