Joan Goldsmith (Santa Monica, CA) has been an educator, organizational consultant, mediator, and trainer for forty-five years, specializing in collaborative negotiation, high performance teams, leadership development and organizational change.
~~tag-text~~
The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing h... SEE MORE