Al Switzler, Kerry Patterson, Joseph Grenny, David Maxfield, and Ron McMillan are the leaders of VitalSmarts, a state-of-the-art innovative training company that has taught more than two million people. VitalSmarts has consulted with more than 300 of the Fortune 500 companies.
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The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an eng... SEE MORE