Charles Kenney serves as the Chief Journalist at Northwell Health and Executive Editor of the Northwell Innovation Series. He is the author of many books, including The Best Practice, which the New York Times described as 'the first large-scale history of the quality movement.'
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For decades, the manufacturing industry has employed the Toyota Production System — the most powerful production method in the world — to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical C... SEE MORE