BOB SULLIVAN is a senior writer at MSNBC.com who has concentrated on high-tech crime and consumer fraud. He is the nation's leading journalist covering identity theft, having written more than 100 articles on the subject since 1996. His work has been read by millions of Internet users, and reproduced in various outlets, including MSN.com, the Wall Street Journal Online, and ZDNet.com. Sullivan also makes regular television appearances on MSNBC, CNBC, NBC Nightly News, NBC's Today show, and various local NBC affiliates. He is the winner of the prestigious 2002 Society of Professional Journalists Public Service Award for his series of articles on online fraud. He has spoken before trade and government groups including the National Association of Attorneys General. He lives in Maltby, Washington, with his golden retriever, Lucky.
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A columnist for MSNBC's Red Tape Chronicles, Bob Sullivan exposes hundreds of scams perpetrated daily on the average American-often by seemingly reputable companies. In this eye-opening volume, Sullivan carefully documents and loudly decries hidden fees a... SEE MORE