Dr. Rick Kirschner and Dr. Rick Brinkman are two of the world's most influential, and entertaining, communication and life management experts. Licensed holistic physicians, they have appeared on hundreds of television and radio programs and been featured in more than 200 newspapers, including the Wall Street Journal. "The Two Ricks" are coauthors of the bestselling audio and video tapes How to Deal with Difficult People, Telecare, and others, along with the bestselling books Dealing with People You Can't Stand, Dealing with Relatives, Life by Design, and Love Thy Customer. Their unique seminar
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Every time the phone rings, your business is on the line. When customers call, how do your people come across? Are they friendly? Empathetic? In control? Willing to help-even if it means going out of their way? This informational course will give you tips... SEE MORE